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24/7 IT Support - Managed Services

Making sure that your network and devices stay up to date is important for both security and performance. Maintaining a network as well as devices can be challenging and costly. Radkon offers affordable monthly plans to help you maintain your systems. Let us worry about your network and devices, so that you can focus on running your institution. From updating operating systems to answering your employees IT questions, Radkon is ready to help you.

  • - 24/7 Helpdesk
  • - Remote Support
  • - Onsite Support
  • - Worksation and Server Management
  • - Real-Time Server Monitoring
  • - Network Management
  • - System Administrator Services
  • - Executive Reporting
  • - Automation and Scripting Capabilities
  • - And Much More

We are a managed service provider (MSP) who utilizes remote capabilities, but we also offer on site support. For more information and for pricing please call our support team at +1 877 224 6601.

Managed Firewall Services

Radkon will monitor and support your internet connections to your network, while providing enterprise security features for an affordable price. No need to purchase expensive hardware, it’s included and configured in this package cost. If your internet connection goes down, Radkon will contact the internet provider and work with them to restore your internet connection.

  • - Ability to combine the speeds of multiple internet providers.ⴕ
  • - Automatic connection to a different internet provider in the event of your primary internet loss ⴕ(3G/4G/5G connection available)
  • - 24/7 Monitoring with email alerts.
  • - Ability to insure primary equipment with warm spare equipment for additional cost.
  • - Stateful firewall
  • - Network analysis
  • - Content filtering
  • - Intrusion detection and prevention
  • - Advanced Malware Protection (Block infected files from downloading to your computers)
  • - Application prioritization (example: IP Phones have priority traffic on the network)
  • - VPN Connections (Connect all your buildings securely into one network)
  • - Clint VPN (provide a secure connection for your remote employees to connect from home)

ⴕ Internet connection not included. Customer responsible for purchasing and paying for internet connection(s).

Cybersecurity - Security as a service

Cybersecurity Services:

  • - Security Risk Assessment
  • - 24/7 Cybersecurity monitoring and mitigation
  • - Intrusion Detection
  • - Automated Software Patch Deployment
  • - Implement Multi-Factor Authentication
  • - Security Awareness Training
  • - Darkweb Monitoring

Radkon monitors across 3 attack pillars:

  • 1. Endpoint - Windows & macOS event log monitoring, breach detection, malicious files and processes, threat hunting, intrusion detection, 3rd party NGAV integrations and more.
  • 2. Network - Firewall and edge device log monitoring integrated with threat reputation, whois and DNS information.
  • 3. Cloud - Microsoft 365 security event log monitoring, Azure AD monitoring, Microsoft 365 malicious logins, Secure Score. Integrates with Proof Point and other spam filtering services.

Backup Solutions

Radkon provides an on site device that stores all your backups. After completing a backup of your computers or servers to the device, the backups are encrypted and send to the cloud for storage. Included is a once-a-year recovery test and virtualization of your computer(s) or server(s) in the cloud. *30 Day per year cloud virtualization of the backup machines.

In the event your servers experience hardware failure, we can virtualize the damaged servers in the cloud. Providing minimum downtime during your hardware repair. Radkon can also provide onsite virtualization. Unlike the cloud virtualization we utilize the backup device as a host. On it we spin the latest backup of the damaged server. Once the server hardware is repaired, the current image running on the backup device gets transferred to the fixed server. Minimizing downtime. All settings and IP remain the same.